Tag Archives: Business Processes Outsourcing (BPO) Market Report

BPO’s To Offer Software Services on Cloud with Pay-Per-Usage Payment Models!

Over the past five years, cloud software solutions have been gaining acceptance from BPOs providing customer relationship management (CRM) services. Cloud is a software delivery method where a vendor hosts a software application in a remote server and customers can access it through the internet. Salesforce provides cloud software for CRM to BPOs for customer service and support.

THE BUSINESS RESEARCH COMPANY VALUED THE CRM BPO MARKET AT $264 BILLION IN 2017

Western Europe was the largest geographic region in the market, accounting for a little more than one-third of the ****** market share.

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