Tag Archives: Customer Relationship Management (CRM) Market Report

BPO’s To Offer Software Services on Cloud with Pay-Per-Usage Payment Models!

Over the past five years, cloud software solutions have been gaining acceptance from BPOs providing customer relationship management (CRM) services. Cloud is a software delivery method where a vendor hosts a software application in a remote server and customers can access it through the internet. Salesforce provides cloud software for CRM to BPOs for customer service and support.

THE BUSINESS RESEARCH COMPANY VALUED THE CRM BPO MARKET AT $264 BILLION IN 2017

Western Europe was the largest geographic region in the market, accounting for a little more than one-third of the ****** market share.

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Customer Relationship Management (CRM) Market Analysis, Trends, Market Size and Forecasts up to 2025

21 Sep 2018 – The ****** Customer Relationship Management (CRM) Market is expected to cross USD 81.9 billion by 2025. “Customer relationship management” or “CRM” is a term coined to describe the functioning of business and customer interaction. It does not only store the customer’s profile and attributes, but also entails a higher technology to accumulate the premium resources needed to provide enhanced support and services to customers. CRM has now become a prominent source of displaying professionalism before customers and mainly involves information technology to channelize marketing strategies.

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